Givaudan International

Shared Contacts for Gmail® is the simplest solution for sharing your contact groups with any Gmail or Google user in instant time, with a seamless integration

For Givaudan International SA., Shared Contacts for Gmail was the only Contact Sharing solution meeting their strict security and compliance requirements.

THE CUSTOMER

With a 25% market share, 88 locations worldwide, and 10,000 employees, Givaudan is the Market leader in the flavors and fragrance industry. Moreover, the company maintains and manages relationships with its shareholders through a set of confidential mailing lists kept by a specific team.

They needed a solution that allows them to :

  • Share their mailing list with a subset of users in their domains
  • Set access restrictions (Read only, editing rights…) to their users
  • Synchronize contacts groups with Google groups for mass mailing
  • Allow granular event logging in Google Contacts
  • Abide by their security and privacy policy.
  • Finally, meet their server location requirements.

THE CHALLENGE

The challenge was regarding features and security as the mass mailing cloud applications on the market do not fully integrate with Google Contacts. Furthermore, mobile legacy contact apps do not allow to log every update made by users in their contacts.

Also, none of the cloud-based contact sharing applications or mass-mailing apps on the market could guarantee the data location. Givaudan could not simply find the app that complies with their security assessment demands.

THE SOLUTION

At last, Givaudan found our app. Shared Contacts for Gmail® has a multitenancy architecture based on Google Compute Engine. It was the only app that filled and met Givaudan’s 220 security requirements.

Gapps Experts Inc. added tailored features for Givaudan :

  • An Audit log interface to track any update to shared contacts by the users.
  • Secured daily local backup of the contacts database.
  • Google Contact Groups synch with Google groups for mass mailing.

You can try it out with our 15-day free trial – no additional commitments.

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