On January 1st, 2022, Google deprecated their Contacts API and BetterCloud subsequently decided to discontinue the support to the Google Contact synchronization features they provided.
To ensure your user still enjoy their contact sharing features after BetterCloud deprecation of the feature, please follow these simple steps.
Note that if you have many contact tags or users to migrate our team can automate the migration process for you free of charge. Don’t hesitate to contact us if you need any assistance.
Time needed: 3 minutes.
How to Migrate Contacts from BetterCloud to Shared Contacts
- Log on your shared contacts manager
Click on the “Sign In with Google” on the top of this page.
- On the left pane, you will find your Google contacts labels > Click the share icon
Select the labels that were previously shared in BetterCloud and click on the “Share” icon.
- Share with the same users and set collaborators access permissions
Select the collaborators -or the groups of collaborators- with whom you wish to share your contacts.
- After a few seconds, all the users will have access to these labels
You can see the users you added in the second column.
- Delete duplicated labels
If you or any collaborator sees any duplicated labels, contact our support who will automatically remove them for you.