How to see how many subscription licenses you have left

Organizations using Shared Contacts for Gmail can easily keep track of how many licenses they have left and how many are actually used.  The amount of “used” licenses depends on how many users utilize the app or have access to a shared contact label.

Licenses assignation is made by the application automatically, with the user that installed the app being automatically assigned the first license. Then, every time a contact list (label) is shared with a user, a new license will be used. When users share a label with a Domain Group (Google Group) each member of the user’s group will consume 1 license. 

Time needed: 2 minutes.

We are going to show you two ways to easily see it. So let’s begin!

  1. The first way is to log into your Shared Contacts for Gmail account on the web application.

  2. Once on your Shared Contacts for Gmail dashboard, click on “Admin”


    click on “Admin” In Shared Contacts for Gmail

  3. The Admin dashboard depicts all available licenses.

    Only the admin has access to the admin page.

    Admin dashboard of Shared Contacts for Gmail depicts all available licenses

  4. Click on the “Add Licenses” icon and follow the prompts.

    Contact support for help on adding or removing extra licenses.

    Click on the “Add Licenses” In Shared Contacts Admin

  5. The second method is through using the Chrome extension. Once successfully installed, your Google Contacts dashboard will have the chrome add on as seen below > Simply click on ‘Add licenses’

    Your page will reload to the admins billing page where you are able to purchase more licenses. (if you do not have our Chrome extension installed already, have a look at How to Install the Chrome extension).click on ‘Add to Chrome’

If you share with more users than your number of licenses, the new ones will be marked as “Unlicensed”. You can easily buy more licenses in your subscription page by clicking on ‘Add Licenses’. 

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