Lubavitch Educational Center (LECFL)

Shared Contacts for Gmail® helped us to successfully integrate Google Workplace and Google Voice. Now, whenever a student or a parent is calling any teacher, the caller and details of the person appears as soon as the phone rings!

THE CUSTOMER

The Lubavitch Educational Center LECFL is a school with classes ranging from preschool to high school located in Miami, Florida. The organization uses Google for Education and takes advantage of Google Voice to assign and collect homework.

THE CHALLENGE

They needed a solution that would sync multiple contact groups (class rosters) across different users’ (teachers) mobile devices. Teachers needed to identify which students were calling in. Therefore, the solution would have to work with Google Voice. This is so that incoming calls appear with caller ID. Thus, teachers could see know who was calling in.

Even though Google Workspace provided Google Voice, it did not provide a way to share contact lists across different users in the domain. More importantly, they needed to share many groups, in a very specific way:

  • Teachers can share several address books (lists of students) with other specific teachers or groups of teachers.
  • Faculty members should have different access permissions (edit/read-only/delete) to manage contacts as needed.
  • Teachers needed the shared contacts to appear on their mobile devices. Also, the Google Voice caller ID should identify it.

THE SOLUTION

After installing Shared Contacts for Gmail® from the Google Workspace Marketplace, the administrator quickly began sharing the class rosters with the teachers. The shared contacts appear on their mobile devices immediately. Google Voice caller ID identified the shared contacts as well.


For LECFL, Shared Contacts for Gmail® is the perfect solution. Our teachers have the information they need and don’t need to manually enter any information in their address books. Now, they can use Google for Education the way they’ve always wanted to.

WHAT DID THEY SAY

“Shared Contacts for Gmail® allows our teachers to see class rosters and other contact details right on their mobile devices. So when they receive an incoming call, Google Voice uses the contacts to identify the caller.”, Rabbi Menachem Tauber | Computer Science Teacher

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