Shared Contacts for Gmail users can easily free up licenses by removing additional collaborators. If our users prefer not to remove collaborators, they can upgrade their subscription plan by visiting our pricing page, or by going to “Subscriptions” on your Shared Contacts for Gmail dashboard when logging in.
If our users work habits have changed, and they no longer require as many licenses as they have bought, Shared Contacts for Gmail has you covered.. Just email our support with how many licenses you actually require and we will do the rest!
Time needed: 2 minutes.
Follow these simple steps to free up a license from one user and transfer it to another:
Click on the “Sign in with Google” button on the top.
You may set users access permission status in by clicking on the downward facing arrow next to ‘View only’
Your choices are now to either ‘Add more licenses’ or follow the rest of the steps to remove un-used licenses from users.
Since each collaborator is assigned to a license, by removing a collaborator, you are re-gaining a license.
You have now freed up an un-used licenses like a pro!
It is likely that the old users were suspended or deleted from the customer’s Google Workspace admin console prior to the admin unsharing contact labels first. To fix this, simply launch Shared Contacts and unshare the old users.
And that is how you can easily free up a license in your Shared Contacts for Gmail® account.